is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...the postdoctoral year or in entry-level internship positions. It is our expectation that interns will utilize their internship year to broaden and extend their practice of psychology, rather than narrow their focus. While interns have the opportunity to refine skills...
The Global Security (GS) North America Physical Security team consists of a dynamic group of security professionals who are responsible for providing a safe and secure environment for our employees, clients, and assets in our retail and corporate environments in North America...
...supervision of senior application developers and test automation engineers... ...platforms. Mentor the junior developers Maintain positive... ...mobile app development using React Native ~ Proficient in debugging... ...Hands on experience in React JS, Redux, React Native, React...
We are seeking a LocumTenens Hospitalist Physician to provide inpatient care at a modern 46-bed acutecare hospital in Great Falls, MT. You'll work alongside a well-established teamof hospitalists, nocturnists, and specialists in a state-of-the-art facilityoffering...
...About TechStyleOSTechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology,...