Customer Service Job at Path Arc, Yucca Valley, CA

Sk9OeThkVEt3SDJvemJIYlhreEE4WkVQWGc9PQ==
  • Path Arc
  • Yucca Valley, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • MUST RESIDE IN CALIFORNIA  

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Taco Bell

Taco Bell District Manager - Orange County Job at Taco Bell

We are seeking a dynamic and experienced District Manager to oversee the operations of multiple Taco Bell restaurants in the Orange County area. As an area coach, you will be responsible for leading a team of restaurant managers, ensuring that each location meets Taco... 

MeLogistix Inc.

Delivery Driver Job at MeLogistix Inc.

 ...Weekends ~8-10hour shift ~ Hours 9:15AM-7:45PM ~ Full time-Part time Benefits of Working with us at Melogistix Inc as a Delivery Driver : ~ Competitive wages, PTO and Seasonal Bonuses ~ Collaborative and dynamic work environment ~ Opportunities for... 

Kaiser Permanente

Psychology Doctoral Intern, Mental Health Adult Mood Mgt Treatment Job at Kaiser Permanente

 ...supervision of licensed clinical psychologists, psychologist doctoral interns who have prior experience working in the mental health setting...  ...in community partnership projects. Administer and interpret psychological tests, and write reports. Participate in regional, consortium,... 

Planet Group

Assistant Controller Job at Planet Group

 ...administration, transparency reporting, travel and expense administration, corporate credit card administration, and potentially revenue accounting including sales deductions in coordination with Accounting team. DUTIES AND RESPONSIBILITIES: Financial Reporting... 

Sephora

Operations Leader Job at Sephora

Sephora in Chicago is seeking an Operations Leader to manage store operations, including inventory management, order fulfillment, and sales event coordination. This full-time role requires prior leadership experience in retail, strong communication skills, and the ability...