Job Description

We are seeking a crypto-passionate KYC Analyst who will provide advice and support on legal and compliance matters in the NAM region, working alongside the global team.

The KYC Analyst will report directly to the Lead Compliance Officer in New York. One of the main objectives of this role is to work closely with the Sales Team to conduct Know Your Customer (KYC) reviews and Open Source Intelligence (OSINT) investigations on new clients to facilitate onboarding, in addition to other ad hoc regulatory, compliance, investigative and crypto-native matters.

Your role and responsibilities

• Conduct KYC/KYB due diligence for new onboardings, remediation, and periodic reviews based on a risk-based approach.
• Communicate with clients and the Sales team to obtain necessary information and documentation for KYC/KYB/EDD reviews.
• Perform daily reviews and OSINT/crypto-native investigations using internal and external sources/tools to identify potentially suspicious activity as part of operational monitoring.
• Prepare narrative reports for SAR filings.
• Escalate cases to Level 2 when required information cannot be sourced or provided.
• Participate in ad-hoc investigations and projects, such as revising and creating policies/procedures, reviewing and providing feedback on marketing and research materials, and implementing enhancements to the company’s internal controls and compliance processes.
• Stay on top of global regulatory changes as they pertain to the Web3/Blockchain/Cryptocurrency ecosystem and work to build and implement additions to Flowdesk's Compliance Program.

Requirements

Background and Experiences

• 0 to 3 years of experience in Investigations or in Fintech, ideally within the crypto ecosystem.
• Strong interest in crypto and a deep understanding of the industry; with demonstrable personal experience within the industry highly preferred.
• Bachelor’s Degree.

Skills and personality

• Curious and passionate about the crypto industry.
• Committed and hard-working.
• Strong research, writing and verbal communication skills is a must.
• Professional proficiency in English is mandatory, another language is a plus.
• You thrive in high-pressure, competitive environments and enjoy making strategic decisions under uncertainty.
• You've ideally competed at a high level—whether in sports, chess, video games, or other strategy-based disciplines—demonstrating resilience, adaptability, and a drive to win.

Benefits

> International environment

> Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones

> Team events and offsites

> 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans)

The base salary range for this role is between $75,000 - $100,000 in the State of New York. This range is not inclusive of our discretionary bonus. Compensation for this position is determined based on several factors, including the candidate's skills, experience, the scope of the role, and current market conditions.

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR Interview (30')
2. Technical Assessment (30’)
3. Technical Interview with the Manager + Informal chat at the office (60’)
4. Interview with the CLO (30’) + Cultural Interview (45')
   
   

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

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