Job Description

Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Mr. C Coconut Grove is looking to hire a Pool Attendant who constantly attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

WHO WE ARE?

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.

YOUR ROLE AS A POOL ATTENDANT

We are looking for a competent Pool Attendant to assist all guests at the Pool with their needs. You’ll be responsible for our customers’ experiences.

Pool Attendant responsibilities include assisting guests with towels, and seating equipment and requests courteously and efficiently, according to hotel standards. Maintain the cleanliness and organization of all supplies, equipment, and work areas and ensure guest safety and enjoyment.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous, and efficient service to all guests by making eye contact, smiling, and maintaining proper posture.
• T ake orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.   
• Listen and respond to inquiries using a positive, clear speaking voice. 
• Maintain extensive knowledge of the menu and offer suggestions of dishes in accordance to the guests’ preferences.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.      
• Maintain a clean area.
• Anticipate and service the guests’ needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved.

REQUIREMENTS AND SKILLS:

• Previous work experience as a Pool/Beach Attendant
• Ability to understand guests' service needs.
• Ability to focus attention on details.
• Ability to perform job functions in an outdoor environment with exposure to sun, high temperatures, wind, and rain.
• Ability to exert physical effort in transporting/handling equipment and supplies.
• Ability to endure abundant physical movements throughout the work areas.
• Basic mechanical skills
• Availability to work in shifts and flexible schedules (e.g. weekends and evenings)
• High school diploma is a plus

Grooming:  All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by Supervisors as deemed appropriate.  Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an “at-will” employer.

READY TO JOIN OUR TEAM? 

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Equal Employment Opportunity

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